Customer Service
Delivery
GET YOUR HELLY GOODS DELIVERED DIRECTLY TO YOUR HOME
Delivery will be made by courier during normal business hours, Monday to Friday. Orders will be processed within 24hrs of receipt - all orders placed before 11:30am, Monday through Friday, will be handed to our courier the same day. Orders placed on Saturday, Sunday and holidays will be processed on Monday and/or the next business day. Once dispatched, orders will be delivered between 2 - 6 business days, depending on destination.
PLEASE NOTE
- Although it is our goal to deliver within the above mentioned lead times, delivery dates are not guaranteed as shipments are handled by third parties.
- Order cut-off times are provided as guidelines only, and do not take into account possible delays caused by payment authorisation.
- Orders will be processed in accordance with the Terms and Conditions of sale.
- We are unable to redirect orders once items have been dispatched.
- Delivery charges are non-refundable.